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IntroductionA French D-Day beach café owner who banned squaddies 'because they're English' has dismissed the cla ...
A French D-Day beach café owner who banned squaddies 'because they're English' has dismissed the claim as 'crazy' - claiming the whole thing is a misunderstanding.
Florent Neveur, 31, has run Creperie la Falaise in Vierville-sur-Mer in Normandy near Omaha Beach - famous for the D-Day landings - for ten years with his mother Yvette, 48.
Tonight he told MailOnline the tour guide's claims that they were banned for their nationality 'did not make sense'.
Florent, speaking in English, said: 'I have friends all over the world, I never speak about nationality. Why would I say that on Omaha Beach? I welcome everyone from all over the world.
'Two buses came on Monday about 12.30pm - when it was a very busy time for us. I said, ''Guys, I'm so sorry. I have to be focused on my restaurant, I can't help you, I can't leave my other customers.''
Florent Neveur, 31, (pictured) has run Creperie la Falaise in Vierville-sur-Mer in Normandy near Omaha Beach for 10 years
The cafe (pictured) has seats for 36 people inside, a few tables outside and also sells takeaway ice creams
The cafe has seats for 36 people inside, a few tables outside and also sells takeaway ice creams. Florent said that day he was already full with customers when the tour guide's party arrived.
He said: 'But I made some ice cream for some of them, I made a coffee for the driver - but they don't mention that.'
He said he had no need 'to defend' himself but it was a very busy time and he did what he could for them.
Commenting on negative Trip Advisor reviews, Florent said: 'This is a busy place, sometimes I have to say you can't eat here because we are full.'
He denied claims in some reviews that the food was not good or the restaurant not clean.
'It gets crazy here. Sometimes we cannot serve everybody. I take care of my customers,' he said.
'I'm angry about this abuse. If people have a problem with me, come and we can speak.
'I love my job, I love the people who come in here. I work all the year round for them.'
Battlefield guide Eugenie Brooks said on X that troops she took to the eatery were refused service
Told about the tour guide's accusations of not serving people because they're English, his mother Yvette shook her head and simply said: 'Jamais, jamais, jamais ' ('never, never, never').
When the Mail visited the cafe today families were treating their children to ice creams. One customer who had just finished a hot meal was asked by Florent 'was it ok?' and he replied: 'It was very good.'
Creperie la Falaise in Vierville-sur-Mer overlooks the coastline which was stormed by Allied troops on D-Day as they sought to liberate France from Nazi occupation.
READ MORE: We shall slight them on the beaches! Cafe on Normandy's Omaha beach stormed by the Allies during D-Day 'tells British soldiers it won't serve them because they are ENGLISH'Advertisement
Almost exactly 80 years on, battlefield guide Eugenie Brooks said troops she took to the eatery were refused service.
'This cafe at Vierville Draw at Omaha Beach Normandy refused to serve my British Army soldiers today as 'they are English',' she wrote on X, adding: 'An utter disgrace & I will NEVER EVER EVER take any of my tours there again.'
The group were not the first to have a bad experience at the lunch spot, with half of all TripAdvisor reviews giving it a measly one star and describing it as 'horrible'.
One visitor, who said they visited this month, said they had the 'worst customer experience ever' and claimed the establishment showed 'utter contempt for customers and visitors from the UK'.
Another person who posted yesterday said they and 'a small party of descendants of servicemen visiting Omaha beach' received 'appalling service' and were 'ignored'.
In 2018, another British customer described how they got up and left after 'the owner totally ignored us and made no effort to clear the table,' describing their experience as 'the rudest, most unwelcoming service I have ever received in a cafe.'
It is not just British travellers who appear to have been put out by the bistro's service, with a Dutch couple also said to have got up and left.
In a separate review from 2022, a Polish customer 'staff were rude, commenting something about us out loud in French.'
'From what I understand, they didn't hear our hello. So each of us had to repeat it several times quite loudly to get the menu,' he added.
And a Google review about a visit in summer 2022 also mentioned staff 'rudeness,' with the person writing bluntly: 'Ladies and gentlemen, we found it! This might be the worst place in the entire country of France.'
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